investor complaint data

Date for month ending February 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 2 10 3 9 0 0 0.00
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 6 2 4 0 0 0
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 2 16 5 13 0 0 0
Date for month ending March 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 3 15 0 18 0 0 6.33
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 2 5 0 7 0 0 6
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 5 20 0 25 0 0 12.33
Date for month ending April 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 18 4 14 0 0 3.64
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 4 4 0 0 0 0
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 0 22 8 14 0 0 3.64
Date for month ending May 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 13 1 16 0 0 6.18
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 4 8 1 11 0 0 5
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 8 21 2 27 0 0 11.08
Date for month ending June 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 1 13 4 10 0 0 9.67
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 1 4 0 5 0 0 5
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 2 17 4 15 0 0 14.67
Date for month ending July 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 19 3 20 0 0 10.69
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 2 0 2 0 0 14
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 4 21 3 22 0 0 24.69
Date for month ending August 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 3 11 4 10 0 0 10.14
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 4 2 2 0 0 7
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 3 15 6 12 0 0 17.14
Date for month ending September 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 22 4 22 0 0 6.44
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 2 5 0 7 0 0 6.8
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 6 27 4 29 0 0 13.24
Date for month ending October 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 13 5 12 0 0 4
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 4 1 3 0 0 4.33
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 4 17 6 15 0 0 8.33
Date for month ending November 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 5 28 9 24 0 0 4.00
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 1 5 1 5 0 0 4.33
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 6 33 10 29 0 0 8.33
Date for month ending December 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 9 19 7 21 0 0 7.83
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 1 9 1 9 0 0 5.13
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 10 28 8 30 0 0 12.96
Date for month ending January 2023
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 7 16 6 17 0 0 5.90
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 1 7 4 4 0 0 8.00
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 8 23 10 21 0 0 13.90
Date for month ending February 2023
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 6 15 9 12 0 0 5
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 4 2 1 5 0 0 6
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 10 17 10 17 0 0 11
Trend of Monthly Disposal of Complaints
Sr No Month Carried forward from previous month Received Resolved* Pending**
1 December/2021 4 12 14 2
2 January/2022 2 19 19 2
3 February/2022 2 16 13 5
4 March/2022 5 20 25 0
5 April/2022 0 22 14 8
6 May/2022 8 21 27 2
7 June/2022 2 17 15 4
8 July/2022 4 21 22 3
9 August/2022 3 15 12 6
10 September/2022 6 27 29 4
11 October/2022 4 17 15 6
12 November/2022 6 33 29 10
13 December/2022 10 28 30 8
14 January/2023 8 23 21 10
15 February/2023 10 17 17 10
Grand Total 74 308 302 80

* Includes complaints of previous months resolved in the current month.

** Including total complaints pending as on the last day of the month.

^ Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

Trend of Annual Disposal of Complaints
Sr No Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 11 214 219 6
2 2018-19 6 264 265 5
3 2019-20 5 305 294 16
4 2020-21 16 291 302 5
5 2021-22 5 197 202 0
6 2022-23* 0 241 231 10
Grand Total 1512 1513

* Date displayed upto February 2023

DP Data for every month ending – February 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 1 0 1 0 0 1
2 SEBI(Scores) 0 3 0 3 0 0 1
3 Depositories 0 4 0 4 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 8 0 8 0 0 1
DP Data for every month ending – March 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 0 2 0 2 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 3 0 3 0 0 1
DP Data for every month ending – April 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 1 0 1 0 0 1
DP Data for every month ending – May 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 2 0 2 0 0 1
DP Data for every month ending – June 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 2 0 2 0 0 1
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 3 1 2 0 0 2
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 5 1 4 0 0 2
DP Data for every month ending – July 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 1 0 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 1 1 0 2 0 0 1
DP Data for every month ending – August 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 3 0 3 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 3 0 3 0 0 1
DP Data for every month ending – September 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 2 0 2 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 2 0 2 0 0 1
DP Data for every month ending – October 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 1 0 1 0 0 1
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 2 0 2 0 0 1
DP Data for every month ending – November 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 3 0 3 0 0 2
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 4 0 4 0 0 2
DP Data for every month ending – December 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 2 0 2 0 0 2 Day
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 2 0 2 0 0 2 Day
DP Data for every month ending – January 2023
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 4 0 4 0 0 2
3 Depositories 0 0 0 0 0 0 0
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 4 0 4 0 0 2
DP Data for every month ending – February 2023
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 1 0 1 0 0 1
Trend of Monthly disposal of complaints at DP
Sr No Month Carried forward from previous month Received during the Month Resolved during the Month Pending at the end of the month
1 Apr-21 0 3 3 0
2 May-21 0 5 5 0
3 Jun-21 0 4 4 0
4 Jul-21 0 4 4 0
5 Aug-21 0 5 5 0
6 Sep-21 0 2 2 0
7 Oct-21 0 2 2 0
8 Nov-21 0 3 3 0
9 Dec-21 0 8 8 0
10 Jan-22 0 6 6 0
11 Feb-22 0 8 8 0
12 Mar-22 0 3 3 0
13 Apr-22 0 1 1 0
14 May-22 0 2 2 0
15 June-22 0 5 4 1
16 July-22 1 1 2 0
16 August-22 0 3 3 0
17 September-22 0 2 2 0
18 October-22 0 2 2 0
19 November-22 0 4 4 0
19 December-22 0 2 2 0
20 January-23 0 4 4 0
21 February-23 0 1 1 0
Grand Total 0 27 27 0
Trend of Annual Disposal of Complaints
Sr No Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 0 23 23 0
2 2018-19 0 14 14 0
3 2019-20 0 12 12 0
4 2020-21 0 21 21 0
5 2021-22 0 53 53 0
6 2022-23 0 27 27 0
Grand Total 0 150 150 0
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