investor complaint data

Date for month ending February 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 2 10 3 9 0 0 0.00
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 6 2 4 0 0 0
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 2 16 5 13 0 0 0
Date for month ending March 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 3 15 0 18 0 0 6.33
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 2 5 0 7 0 0 6
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 5 20 0 25 0 0 12.33
Date for month ending April 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 18 4 14 0 0 3.64
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 4 4 0 0 0 0
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 0 22 8 14 0 0 3.64
Date for month ending May 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 13 1 16 0 0 6.18
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 4 8 1 11 0 0 5
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 8 21 2 27 0 0 11.08
Date for month ending June 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 1 13 4 10 0 0 9.67
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 1 4 0 5 0 0 5
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 2 17 4 15 0 0 14.67
Date for month ending July 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 4 19 3 20 0 0 10.69
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 2 0 2 0 0 14
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 4 21 3 22 0 0 24.69
Date for month ending August 2022
Sr.No Received From Carried forward from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 3 11 4 10 0 0 10.14
2 SEBI(SCORES) 0 0 0 0 0 0 0
3 Stock Exchanges 0 4 2 2 0 0 7
4 Other Sources(if any) 0 0 0 0 0 0 0
Grand Total 3 15 6 12 0 0 17.14
Trend of Monthly Disposal of Complaints
Sr No Month Carried forward from previous month Received Resolved* Pending**
1 December/2021 4 12 14 2
2 January/2022 2 19 19 2
3 February/2022 2 16 13 5
4 March/2022 5 20 25 0
5 April/2022 0 22 14 8
6 May/2022 8 21 27 2
7 June/2022 2 17 15 4
7 July/2022 4 21 22 3
8 August/2022 3 15 12 6
Grand Total 30 163 161 32

* Includes complaints of previous months resolved in the current month.

** Including total complaints pending as on the last day of the month.

^ Average resolution time is the sum total of time taken to resolve each complaint in the current month divided by total number of complaints resolved in the current month.

Trend of Annual Disposal of Complaints
Sr No Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 11 214 219 6
2 2018-19 6 264 265 5
3 2019-20 5 305 294 16
4 2020-21 16 291 302 5
5 2021-22 5 197 202 0
6 2022-23* 0 96 90 6
Grand Total 1367 1372

* Date displayed upto August 2022

DP Data for every month ending – February 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 1 0 1 0 0 1
2 SEBI(Scores) 0 3 0 3 0 0 1
3 Depositories 0 4 0 4 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 8 0 8 0 0 1
DP Data for every month ending – March 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 0 2 0 2 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 3 0 3 0 0 1
DP Data for every month ending – April 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 1 0 1 0 0 1
DP Data for every month ending – May 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 0 1 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 2 0 2 0 0 1
DP Data for every month ending – June 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 2 0 2 0 0 1
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 3 1 2 0 0 2
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 5 1 4 0 0 2
DP Data for every month ending – July 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 1 0 1 0 0 1
3 Depositories 1 0 0 1 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 1 1 0 2 0 0 1
DP Data for every month ending – August 2022
Sr.No Received From Carried from previous month Received during the month Total Pending Resolved* Pending at the end of the month** Average resolution time^(in days)
Pending for less than 3 months Pending for more than 3 months
1 Directly from investors 0 0 0 0 0 0 0
2 SEBI(Scores) 0 0 0 0 0 0 0
3 Depositories 0 3 0 3 0 0 1
4 Other Sources (If any) 0 0 0 0 0 0 0
Grand Total 0 3 0 3 0 0 1
Trend of Monthly disposal of complaints at DP
Sr No Month Carried forward from previous month Received during the Month Resolved during the Month Pending at the end of the month
1 Apr-21 0 3 3 0
2 May-21 0 5 5 0
3 Jun-21 0 4 4 0
4 Jul-21 0 4 4 0
5 Aug-21 0 5 5 0
6 Sep-21 0 2 2 0
7 Oct-21 0 2 2 0
8 Nov-21 0 3 3 0
9 Dec-21 0 8 8 0
10 Jan-22 0 6 6 0
11 Feb-22 0 8 8 0
12 Mar-22 0 3 3 0
13 Apr-22 0 1 1 0
14 May-22 0 2 2 0
15 June-22 0 5 4 1
16 July-22 1 1 2 0
16 August-22 0 3 3 0
Grand Total 1 65 65 2
Trend of Annual Disposal of Complaints
Sr No Year Carried forward from previous year Received during the year Resolved during the year Pending at the end of the year
1 2017-18 0 23 23 0
2 2018-19 0 14 14 0
3 2019-20 0 12 12 0
4 2020-21 0 21 21 0
5 2021-22 0 53 53 0
6 2022-23 0 12 12 0
Grand Total 0 135 135 0

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